Our company’s priority is to provide our clients with safe and most efficient support service. We take great pride in our work. Our staff of skilled professionals is highly trained and incorporates the latest advances in technology, safety and training. Whether it’s for your business office or a post construction building RCH Facility Services will provide you with outstanding level of professional cleaning, maintenance and support service at the most competitive price.
We are proud to offer a complete service to our clients.
We focus on our clients needs so that they can focus on their core business
RCH Facility Services has a strong safety culture and a work history demonstrating that we take our responsibilities and obligations very seriously.
Our Business Management System ensures that we meet all state and federal legislative obligations whilst remaining committed to providing a safe, healthy and efficient working environment for both employees and clients. Each site is provisioned with H&S folder containing MSDS’, relevant first aid information and general work safe information relevant to that site. Equipment and machinery is inspected and serviced at regular intervals ensuring safe and good working order.
RCH are focused on ensuring we provide a safe working environment for our staff, our clients and the public.
RCH Facility Services invests heavily in effective management. We realise that effective management across all levels of our organisation delivers the key outcomes our clients require, allowing for rapid response and the ability to be both pro-active and re-active, as the need requires.
Providing opportunity for career development along with genuine support, our company contributes to both the professional and personal development of our staff. This results in our developing highly specialised teams of technicians along with high staff retention and increased operational stability benefiting both our organisation and those of our clients
RCH Facility Services recognises its moral and legal responsibilities to provide an equal opportunity workplace. Our objective is to improve business by attracting and retaining the best possible employees as well as providing a safe, respectful and flexible work environment. Our recruitment processes ensure that all recruitment, selection and promotion decisions are based on the best qualified and experienced candidate who can perform the genuine occupational requirements of the position. RCH provide equal opportunity in employment to all suitably able people without discrimination or harassment based on personal characteristics and ensure employees are treated fairly and equitably in an environment free of bullying, harassment and sexual harassment
Quality Management is an essential element of all our work. RCH is committed to ensuring the highest possible quality for all work that we undertake. RCH is committed to providing its clients and employees with the highest quality of service. Quality assurance is demonstrated through our engagement with all our clients and employees. Where potential quality lapses arise, RCH has appropriate procedures in place to deal with non-conformances in an efficient and timely manner.We are committed to continuous improvement and implementing appropriate quality management systems and processes to enable us to deliver the highest practicable quality services.
At RCH we have taken steps to asses and address both general and site specific environmental challenges. We are committed to providing superior environmental management practices. As part of our strategy we are continually investing in technologies that both improve and maximize service performance. All employees have a responsibility to assist in minimizing environmental impact and preventing pollution. We remain committed to sustainability and recognize the importance of ensuring a healthy environment for both current and future generations. In order to demonstrate our commitment to reducing waste and emissions our Environmental Management System is based on the fundamentals of:
Reduce Reuse Recycle
Our Environmental Management System includes the use of micro- fibre technology, eco friendly chemicals and energy & water efficient equipment. In addition, RCH is able to establish effective recycling initiatives and solutions across the sites we service. We understand the importance of forming a synergy with our clients, working together to achieve successful environmental outcomes. We actively encourage ongoing communication with our clients focused on developing policy to uphold these key objectives.
RCH will conserve resources through improving efficiencies, supplier auditing, package minimization, bulk purchasing reducing transportation whilst remaining committed to recycling and where possible decreasing resource consumption.
Our policy seeks to achieve the following aims:
• Water: Maximising water efficiency through all processes
• Pollution: Reducing overall pollution of air, ground & storm water, soil and noise.
• Energy: Reduction of energy usage